FAQ 🤍

What materials are the jewelry pieces made of?
Most of our jewelry is made of Stainless Steel. This material ensures that the jewelry does not tarnish. They are water-resistant, so you can swim, sleep, and shower with them. They are also nickel-free! We also have items made of copper and/or gold plating, which are not waterproof. The material of the jewelry is always stated under the item, providing you with relevant information.

What is the delivery time?
Delivery time in the Netherlands is between 1-3 working days, excluding exceptions. It may take up to 7 working days for other countries.

Which countries do you ship to?
We ship to all countries in Europe and the United States.

How do I return my order?
Information on how to return an order can be found here.

What are the payment options?
You can pay with us using: iDeal, Credit card, Bancontact, Sofort, PayPal, Apple Pay, and Klarna.

Where can I find Charso on social media?
You can find us on Instagram @charso.eu and TikTok @charso.eu.